Shipping policy

We offer delivery throughout Ireland, including Northern Ireland, for furniture, lighting and accessories.

Delivery Times

Lead times vary depending on the product type and availability and are shown on each product page.

Please note that displayed lead times are estimates and may be subject to change due to supplier availability, production schedules, transport delays or other circumstances outside our reasonable control.

Bespoke and made-to-order products may typically require 12–16 weeks, or as otherwise stated on the relevant product page.

Where a specific delivery date has been agreed with you, or where applicable consumer law provides rights in relation to delayed delivery, your statutory rights are not affected by this policy.

Delivery Charges

Delivery charges are based on the total order value and delivery location:

Remote Areas: Cork, Donegal, Kerry, Mayo and Sligo.

Furniture & Large-Item Deliveries

Furniture and other large-item deliveries are generally carried out by a single driver, with a delivery appointment arranged in advance.

Unless otherwise agreed, delivery is made to the first accessible door at the delivery address. Our standard delivery service does not include carrying items upstairs or to a specific room, assembly, installation, disassembly or removal of existing furniture.

The customer is responsible for ensuring that there is safe and suitable access to the delivery address and that the product will fit through all relevant entrances, doorways, hallways, staircases and other access points.

Please check the product dimensions and access to your property carefully before ordering.

Pallet Deliveries

Some deliveries, particularly large items or deliveries to certain locations, may be made using a pallet delivery service.

In these circumstances, the goods will normally be delivered palletised to the accessible delivery point. Unless otherwise agreed, unpacking the goods and disposing of the pallet and packaging are the customer's responsibility.

Free Delivery & Change-of-Mind Returns

Free delivery is available on qualifying orders over €4,000 within the delivery areas shown as eligible for free delivery in the table above.

If you subsequently decide to return all or part of an order under our change-of-mind returns policy, the applicable return collection costs will be communicated to you before collection is arranged.

Any adjustment to a promotional or conditional free-delivery offer following a partial return will only be made where permitted by applicable consumer law and in accordance with the terms of the relevant offer.

This section applies to change-of-mind returns only and does not affect your statutory rights where goods are faulty, damaged, incorrectly supplied or otherwise not in conformity with the sales contract.

For full information about cancellations, returns, return collection charges and faulty or damaged products, please see our Returns & Cancellations Policy.

Contact Us

If you have any questions regarding delivery, please contact our team at:

sales@woodesign.live

Nothing in this Shipping Policy is intended to exclude, restrict or otherwise affect your statutory rights under applicable consumer law.